Phocos USB Devices Driver Download

If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device. Method 1: Update PCI device driver via Device Manager Method 2: Update PCI device driver Manually Method 3: Update PCI device driver Automatically (Recommended) Method 1. Update PCI device driver via Device Manager. The yellow exclamation mark next to certain device problem can usually be fixed with an appropriate and matched device driver.

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This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.

Original product version: Windows 10, version 1703
Original KB number: 4021854

Symptom

When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.

Downloads

Cause

This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.

This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.

Resolution

To fix this issue, use one of the following methods.

Method 1

To resolve this issue, install update 4022716.

Method 2

If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.

Method 3

If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.

Note

See the device manufacturer's user guide for specific instructions about how to install the driver.

Method 4

If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:

  1. Install the device-specific driver (see Method 2).
  2. Open Device Manager.
  3. Right-click (or tap and hold) the name of the device, and then select Uninstall.
  4. Restart the computer.

When it restarts, Windows will try to reinstall the device by using the device-specific driver.

*Only compatible with Windows Vista/7/8/10 OS (Does not operate on Mac OS)

This article includes all of the software downloads. Navigate through the tabs to select the software you need, click on the red 'Click here' link to download the program of your choice.


Device Updater

OS Requirements: Windows Vista/7/8/10

*Used to download updates for GTX, BDX, X4, Livewire, ITSX

Phocos Usb Devices Driver Downloads

Click hereto download the Device Updater.

Make sure all devices are unplugged during the install process.


Livelink Gen-II

Phocos USB Devices Driver Download

OS Requirements: Windows Vista/7/8/10

*Datalogging software.

Click hereto download Livelink Gen-II.

Make sure all devices are unplugged during the install process.


Advantage III

OS Requirements: Windows Vista/7/8/10

Click hereto download Advantage III.

Make sure all devices are unplugged during the install process.


Drivers


Download

Windows 32bit drivers click here.

Windows 64bit drivers click here.


Install Instructions


If you installed the SCT device updater before you plugged the device in then this should be easy to fix.

With your device connected:

Open your computers Device Manager.

Look for a device that is not installed like one with a yellow exclamation mark. (Here is a screenshot of what you are looking for.)

If you see this, right click it and select update driver.

A new window should open up and give you the option to either automatically search, or browse for files.

Click browse for files

Navigate to the folder you downloaded, and select “Open”.

If you did this correctly, it’ll tell you your drivers have successfully been updated and once you click “OK” you should see something similar to the picture below.

Now your communication should work between the device and the computer. With most devices, you will want to unplug it and plug it back in and restart the device updater. Then click “Display Device Settings and Serial” and if the serial number shows up, it is communicating.

Update Agent for GT's


How do I update my Bully Dog GT Tuner?


Basic Steps to Update a GT Tuner

1. Run the Update Agent.

2. Connect the Micro SD card to your computer.

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3. Choose the vehicle application and let the Agent search.

4. Click the Update button.

5. When the Update is finished, put the Micro SD card in the GT.

6. Update the GT Platinum from the SD card by choosing Update GT Software, or Update GT Firmware on the Main Menu. (option will be all the way at the bottom of the main menu.)


Detailed Steps to Update a GT Tuner

Where do I Find the Bully Dog Light Duty Update Agent for a Bully Dog Gauge GT Tuner?


To install the Bully Dog Light Duty Update Agent please open the following link. Then open and run the file.


  1. Open the update agent. Note: the tune will need to be uninstalled from your vehicle to update. You can check the vehicle is stock by going to show settings, the status will read “installed” or “not installed”
  2. Connect the SD with either the card reader or the GT itself and the USB cable
  3. Highlight the card in the update agent, and select “select device”

4. Select your device (40417, 40420, etc.) then select “download and upgrade”

5. Wait for the download to finish, you will see this message.

6. Select ok, then with the sd card in the device, go to change vehicle at the top of the menu, if it is the first time updating, and select your vehicle. Or go to update software at the bottom of the main menu to update with the latest files.